Welcome to Scratch Desserts! We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and place orders for our delicious cakes and other desserts.

1. Information We Collect

When you visit our website and place an order, we may collect the following information:

• Personal Information: Name, email address, phone number, and delivery address.
• Payment Information: Credit/debit card details or other payment information.
• Order Information: Details about the products you order, including any special instructions or preferences.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery and customer support.
• Payment Processing: To process your payments securely.
• Communication: To send you order confirmations, updates, and respond to your inquiries.
• Improvement: To improve our website, products, and services based on your feedback and usage patterns.
• Marketing: To send you promotional offers and updates about our products, only if you have opted in to receive such communications.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encryption, and other technologies to protect your data.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Your Choices

You have the following choices regarding your information:

• Access and Correction: You can access and update your personal information by logging into your account on our website.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
• Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: scratch@scratchdesserts.com

Phone: 702 444 1550

Thank you for choosing Scratch Desserts! We appreciate your trust and are committed to providing you with delicious cakes and a safe and enjoyable online experience.