Welcome to Scratch Desserts! By using our website and services, you agree to the following Terms of Service. Please read them carefully.

1. Introduction

These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Ordering and Payment

• Product Orders: When you place an order on our website, you agree to provide accurate and complete information. All orders are subject to availability and acceptance by Scratch Desserts.
• Payment: We use Stripe to process payments. By providing your payment information, you authorize us to charge the total amount of your order to your payment method. All payments are processed securely through Stripe.
• Verification: For your security, Stripe may require additional verification to process your payment. This may include verifying your identity or providing additional documentation. Failure to complete the verification process may result in the cancellation of your order.

3. Delivery

• Delivery Area: We deliver to specific areas. Please check our delivery area before placing an order.
• Delivery Time: We will make every effort to deliver your order within the estimated delivery time. However, delivery times are not guaranteed and may be affected by factors beyond our control.
• Delivery Instructions: Please provide accurate delivery instructions. If we are unable to deliver your order due to incorrect or incomplete information, you may still be charged for the order.

4. Refunds and Cancellations

• Cancellations: You may cancel your order within a certain time frame. Please check our cancellation policy for details.
• Refunds: If you are not satisfied with your order, please contact us immediately. Refunds or replacements may be offered at our discretion.

5. Use of Our Website

• Content: All content on our website, including text, images, and logos, is the property of Scratch Desserts. You may not use, reproduce, or distribute any content without our permission.
• Prohibited Actions: You agree not to use our website for any unlawful or prohibited activities, including but not limited to spamming, hacking, or violating any laws.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Limitation of Liability

Scratch Desserts is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability to you for any claims related to your use of our website or services is limited to the amount paid for the order in question.

8. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes indicates your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Email:scratch@scratchdesserts.com

Phone: 702 444 1550

Thank you for choosing Scratch Desserts! We appreciate your business and are committed to providing you with delicious cakes and excellent service.